cloud-pro-eu - 202609094200403 - Service degradation – Incident details

All systems operational

202609094200403 - Service degradation

Resolved
Degraded performance
Started 13 days agoLasted about 4 hours

Affected

IMAP

Degraded performance from 4:46 PM to 5:58 PM, Operational from 5:58 PM to 7:31 PM, Degraded performance from 7:31 PM to 9:07 PM

POP3

Degraded performance from 4:46 PM to 5:58 PM, Operational from 5:58 PM to 7:31 PM, Degraded performance from 7:31 PM to 9:07 PM

SMTP

Degraded performance from 4:46 PM to 5:58 PM, Operational from 5:58 PM to 7:31 PM, Degraded performance from 7:31 PM to 9:07 PM

HTTP

Degraded performance from 4:46 PM to 5:58 PM, Operational from 5:58 PM to 7:31 PM, Degraded performance from 7:31 PM to 9:07 PM

PROVISIONING

Degraded performance from 4:46 PM to 5:58 PM, Operational from 5:58 PM to 7:31 PM, Degraded performance from 7:31 PM to 9:07 PM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Identified
    UTC
    Identified

    We had to reopen the incident.

  • Resolved
    UTC
    Resolved
    The Service Degradation has been closed.
  • Monitoring
    UTC
    Monitoring
    The Service Degradation has been resolved and all Service operations are back to normal. We will closely monitor the platform for the next hours. We'd like to apologise again for any inconvenience this Service Degradation may have cause to you.
  • Identified
    UTC
    Identified
    A Service Degradation on the platform was detected and is confirmed. All affected services get investigated now. We keep you updated within your ticket about any news on this. We apologize for any inconveniences.

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