cloud-pro-eu - 202609094200403 - Service degradation – Incident details

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202609094200403 - Service degradation

ResolvedDegraded performance4 hours 21 minutes

Affected

IMAP

Degraded performance from 4:46 PM to 5:58 PM, Operational from 5:58 PM to 7:31 PM, Degraded performance from 7:31 PM to 9:07 PM

POP3

Degraded performance from 4:46 PM to 5:58 PM, Operational from 5:58 PM to 7:31 PM, Degraded performance from 7:31 PM to 9:07 PM

SMTP

Degraded performance from 4:46 PM to 5:58 PM, Operational from 5:58 PM to 7:31 PM, Degraded performance from 7:31 PM to 9:07 PM

HTTP

Degraded performance from 4:46 PM to 5:58 PM, Operational from 5:58 PM to 7:31 PM, Degraded performance from 7:31 PM to 9:07 PM

PROVISIONING

Degraded performance from 4:46 PM to 5:58 PM, Operational from 5:58 PM to 7:31 PM, Degraded performance from 7:31 PM to 9:07 PM

  • ResolvedUTC
    This incident has been resolved.
  • IdentifiedUTC

    We had to reopen the incident.

  • ResolvedUTC
    The Service Degradation has been closed.
  • MonitoringUTC
    The Service Degradation has been resolved and all Service operations are back to normal. We will closely monitor the platform for the next hours. We'd like to apologise again for any inconvenience this Service Degradation may have cause to you.
  • IdentifiedUTC
    A Service Degradation on the platform was detected and is confirmed. All affected services get investigated now. We keep you updated within your ticket about any news on this. We apologize for any inconveniences.

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