cloud-pro-eu Status - Incident history https://eu.oxcloud-status.net cloud-pro-eu Wed, 30 Sep 2026 14:00:00 +0000 Advance Notice - Upcoming Deployment of OX App Suite in September Type: Maintenance Affected Components: Platform Sep 10, 09:54:16 GMT+0 - Identified - We want to notify you about the approaching maintenance window for upgrading OX Cloud to OX App Suite v8.53 in September. Open-Xchange will provide detailed release notes, a summary of the changes, and the confirmed start time for the maintenance shortly. Type: Maintenance

Affected Components:

<p><small>Sep <var data-var='date'> 10</var>, <var data-var='time'>09:54:16</var> GMT+0</small><br><strong>Identified</strong> - We want to notify you about the approaching maintenance window for upgrading OX Cloud to OX App Suite v8.53 in September. Open-Xchange will provide detailed release notes, a summary of the changes, and the confirmed start time for the maintenance shortly..</p> ]]> Wed, 30 Sep 2026 14:00:00 +0000 https://eu.oxcloud-status.net/maintenance/cmtvcoof10vt31mmre4a2tpbu https://eu.oxcloud-status.net/maintenance/cmtvcoof10vt31mmre4a2tpbu Infrastructure Maintenance September 17th Type: Maintenance Duration: 6 hours Affected Components: Platform Sep 17, 21:00:01 GMT+0 - Identified - Maintenance is now in progress Sep 18, 03:00:00 GMT+0 - Completed - Maintenance has completed successfully Sep 14, 04:42:33 GMT+0 - Identified - Short description of planned tasks: \- Housekeeping tasks on backend systems Expected Impact: \- During the period there is the possibility of brief interruptions to certain services. Please note that a complete suspension of all the services during the whole period is unlikely. Type: Maintenance

Duration: 6 hours

Affected Components:

<p><small>Sep <var data-var='date'> 17</var>, <var data-var='time'>21:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Sep <var data-var='date'> 18</var>, <var data-var='time'>03:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Sep <var data-var='date'> 14</var>, <var data-var='time'>04:42:33</var> GMT+0</small><br><strong>Identified</strong> - Short description of planned tasks: \- Housekeeping tasks on backend systems Expected Impact: \- During the period there is the possibility of brief interruptions to certain services. Please note that a complete suspension of all the services during the whole period is unlikely..</p> ]]> Thu, 17 Sep 2026 21:00:00 +0000 https://eu.oxcloud-status.net/maintenance/cmu0rb7u7087y13l0cir1ny7h https://eu.oxcloud-status.net/maintenance/cmu0rb7u7087y13l0cir1ny7h Infrastructure Maintenance September 16th Type: Maintenance Duration: 4 hours Affected Components: Platform Sep 9, 09:24:31 GMT+0 - Identified - Short description of planned tasks: \- Housekeeping tasks on backend systems Expected Impact: \- During the period there is the possibility of brief interruptions to certain services. Please note that a complete suspension of all the services during the whole period is unlikely. Sep 16, 19:00:01 GMT+0 - Identified - Maintenance is now in progress Sep 16, 23:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 4 hours

Affected Components:

<p><small>Sep <var data-var='date'> 9</var>, <var data-var='time'>09:24:31</var> GMT+0</small><br><strong>Identified</strong> - Short description of planned tasks: \- Housekeeping tasks on backend systems Expected Impact: \- During the period there is the possibility of brief interruptions to certain services. Please note that a complete suspension of all the services during the whole period is unlikely..</p> <p><small>Sep <var data-var='date'> 16</var>, <var data-var='time'>19:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Sep <var data-var='date'> 16</var>, <var data-var='time'>23:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Wed, 16 Sep 2026 19:00:00 +0000 https://eu.oxcloud-status.net/maintenance/cmttw6kih0ifr1bmrfbjhhnr6 https://eu.oxcloud-status.net/maintenance/cmttw6kih0ifr1bmrfbjhhnr6 202609144200577 - Service degradation Type: Incident Duration: 4 hours and 3 minutes Affected Components: HTTP Sep 15, 01:46:32 GMT+0 - Monitoring - The Service Degradation has been resolved and all Service operations are back to normal. We will closely monitor the platform for the next hours. We'd like to apologise again for any inconvenience this Service Degradation may have cause to you. Sep 15, 02:39:15 GMT+0 - Resolved - The Service Degradation has been closed. Sep 14, 22:36:20 GMT+0 - Identified - A Service Degradation on the platform was detected and is confirmed. All affected services get investigated now. We keep you updated within your ticket about any news on this. We apologize for any inconveniences. Sep 15, 00:05:39 GMT+0 - Identified - We still investigate the root cause of the affected services. As soon as new information are available we update you in your ticket. Type: Incident

Duration: 4 hours and 3 minutes

Affected Components:

<p><small>Sep <var data-var='date'> 15</var>, <var data-var='time'>01:46:32</var> GMT+0</small><br><strong>Monitoring</strong> - The Service Degradation has been resolved and all Service operations are back to normal. We will closely monitor the platform for the next hours. We'd like to apologise again for any inconvenience this Service Degradation may have cause to you..</p> <p><small>Sep <var data-var='date'> 15</var>, <var data-var='time'>02:39:15</var> GMT+0</small><br><strong>Resolved</strong> - The Service Degradation has been closed..</p> <p><small>Sep <var data-var='date'> 14</var>, <var data-var='time'>22:36:20</var> GMT+0</small><br><strong>Identified</strong> - A Service Degradation on the platform was detected and is confirmed. All affected services get investigated now. We keep you updated within your ticket about any news on this. We apologize for any inconveniences..</p> <p><small>Sep <var data-var='date'> 15</var>, <var data-var='time'>00:05:39</var> GMT+0</small><br><strong>Identified</strong> - We still investigate the root cause of the affected services. As soon as new information are available we update you in your ticket..</p> ]]> Mon, 14 Sep 2026 22:36:20 +0000 https://eu.oxcloud-status.net/incident/cmu1ud7n7016v1mqu4094iss0 https://eu.oxcloud-status.net/incident/cmu1ud7n7016v1mqu4094iss0 202609094200403 - Service degradation Type: Incident Duration: 4 hours and 21 minutes Affected Components: SMTP, IMAP, PROVISIONING, POP3, HTTP Sep 9, 16:46:00 GMT+0 - Identified - A Service Degradation on the platform was detected and is confirmed. All affected services get investigated now. We keep you updated within your ticket about any news on this. We apologize for any inconveniences. Sep 9, 17:58:03 GMT+0 - Monitoring - The Service Degradation has been resolved and all Service operations are back to normal. We will closely monitor the platform for the next hours. We'd like to apologise again for any inconvenience this Service Degradation may have cause to you. Sep 9, 19:03:05 GMT+0 - Resolved - The Service Degradation has been closed. Sep 9, 19:31:18 GMT+0 - Identified - We had to reopen the incident. Sep 9, 21:07:09 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 4 hours and 21 minutes

Affected Components: , , , ,

<p><small>Sep <var data-var='date'> 9</var>, <var data-var='time'>16:46:00</var> GMT+0</small><br><strong>Identified</strong> - A Service Degradation on the platform was detected and is confirmed. All affected services get investigated now. We keep you updated within your ticket about any news on this. We apologize for any inconveniences..</p> <p><small>Sep <var data-var='date'> 9</var>, <var data-var='time'>17:58:03</var> GMT+0</small><br><strong>Monitoring</strong> - The Service Degradation has been resolved and all Service operations are back to normal. We will closely monitor the platform for the next hours. We'd like to apologise again for any inconvenience this Service Degradation may have cause to you..</p> <p><small>Sep <var data-var='date'> 9</var>, <var data-var='time'>19:03:05</var> GMT+0</small><br><strong>Resolved</strong> - The Service Degradation has been closed..</p> <p><small>Sep <var data-var='date'> 9</var>, <var data-var='time'>19:31:18</var> GMT+0</small><br><strong>Identified</strong> - We had to reopen the incident. .</p> <p><small>Sep <var data-var='date'> 9</var>, <var data-var='time'>21:07:09</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Wed, 9 Sep 2026 16:46:00 +0000 https://eu.oxcloud-status.net/incident/cmtudicq00ni10wpqke0yt0my https://eu.oxcloud-status.net/incident/cmtudicq00ni10wpqke0yt0my Deployment Window for OX App Suite v8.52 Type: Maintenance Duration: 2 hours Affected Components: Platform Sep 3, 09:17:55 GMT+0 - Identified - This OX Cloud platform update includes the following main features: \- Categories from a searchable dropdown: Type to filter the list, or type a new name to create a category and apply it in one step. The same picker assigns categories to mails, appointments, contacts and tasks, and filters searches by category. \- Sortable mail search results: Search results can now be sorted and ordered like a normal folder, by sender, subject or size rather than only by date. Cancelling the search restores the folder's own sort order. \- Settings and notifications as side panels: The settings menu and notifications now open in a side panel instead of a floating popover, with keyboard focus moving into the panel as it opens and returning to the button that opened it on close. Calendar reminders and invitations offer a “Show in calendar” link that highlights the appointment in the current view. \- This release introduces support for Brand Indicators for Message Identification (BIMI). BIMI lets mailbox providers display a verified company logo next to incoming messages. In the OX App Suite UI, the BIMI logo is resolved and rendered locally so we can offer a preview in the compose dialogue and enrich list views. Fixes to the OX Cloud platform in this release include: \- <https://documentation.open-xchange.com/appsuite/releases/8.52/> Expected Impact: \- No user impact is expected Sep 9, 14:00:01 GMT+0 - Identified - Maintenance is now in progress Sep 9, 16:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 2 hours

Affected Components:

<p><small>Sep <var data-var='date'> 3</var>, <var data-var='time'>09:17:55</var> GMT+0</small><br><strong>Identified</strong> - This OX Cloud platform update includes the following main features: \- Categories from a searchable dropdown: Type to filter the list, or type a new name to create a category and apply it in one step. The same picker assigns categories to mails, appointments, contacts and tasks, and filters searches by category. \- Sortable mail search results: Search results can now be sorted and ordered like a normal folder, by sender, subject or size rather than only by date. Cancelling the search restores the folder's own sort order. \- Settings and notifications as side panels: The settings menu and notifications now open in a side panel instead of a floating popover, with keyboard focus moving into the panel as it opens and returning to the button that opened it on close. Calendar reminders and invitations offer a “Show in calendar” link that highlights the appointment in the current view. \- This release introduces support for Brand Indicators for Message Identification (BIMI). BIMI lets mailbox providers display a verified company logo next to incoming messages. In the OX App Suite UI, the BIMI logo is resolved and rendered locally so we can offer a preview in the compose dialogue and enrich list views. Fixes to the OX Cloud platform in this release include: \- <https://documentation.open-xchange.com/appsuite/releases/8.52/> Expected Impact: \- No user impact is expected.</p> <p><small>Sep <var data-var='date'> 9</var>, <var data-var='time'>14:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Sep <var data-var='date'> 9</var>, <var data-var='time'>16:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Wed, 9 Sep 2026 14:00:00 +0000 https://eu.oxcloud-status.net/maintenance/cmtlbazbq0dds0wnw65l1wvrv https://eu.oxcloud-status.net/maintenance/cmtlbazbq0dds0wnw65l1wvrv Infrastructure Maintenance September 08th Type: Maintenance Duration: 6 hours Affected Components: Platform Sep 3, 13:52:21 GMT+0 - Identified - Short description of planned tasks: \- Housekeeping tasks on backend systems Expected Impact: \- During the period there is the possibility of brief interruptions to certain services. Please note that a complete suspension of all the services during the whole period is unlikely. Sep 8, 21:00:01 GMT+0 - Identified - Maintenance is now in progress Sep 9, 03:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 6 hours

Affected Components:

<p><small>Sep <var data-var='date'> 3</var>, <var data-var='time'>13:52:21</var> GMT+0</small><br><strong>Identified</strong> - Short description of planned tasks: \- Housekeeping tasks on backend systems Expected Impact: \- During the period there is the possibility of brief interruptions to certain services. Please note that a complete suspension of all the services during the whole period is unlikely..</p> <p><small>Sep <var data-var='date'> 8</var>, <var data-var='time'>21:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Sep <var data-var='date'> 9</var>, <var data-var='time'>03:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Tue, 8 Sep 2026 21:00:00 +0000 https://eu.oxcloud-status.net/maintenance/cmtll3woa005r13mpolaytolu https://eu.oxcloud-status.net/maintenance/cmtll3woa005r13mpolaytolu Deployment Window for OX App Suite v8.52 Type: Maintenance Duration: 4 days, 1 hour and 56 minutes Affected Components: Platform Aug 31, 11:10:00 GMT+0 - Completed - The maintenance window has been canceled. We have to inform you, that our scheduled maintenance will be postponed. A new maintenance window will be created shortly. Aug 27, 09:13:42 GMT+0 - Identified - This OX Cloud platform update includes the following main features: \- Categories from a searchable dropdown: Type to filter the list, or type a new name to create a category and apply it in one step. The same picker assigns categories to mails, appointments, contacts and tasks, and filters searches by category. \- Sortable mail search results: Search results can now be sorted and ordered like a normal folder, by sender, subject or size rather than only by date. Cancelling the search restores the folder's own sort order. \- Settings and notifications as side panels: The settings menu and notifications now open in a side panel instead of a floating popover, with keyboard focus moving into the panel as it opens and returning to the button that opened it on close. Calendar reminders and invitations offer a “Show in calendar” link that highlights the appointment in the current view. \- This release introduces support for Brand Indicators for Message Identification (BIMI). BIMI lets mailbox providers display a verified company logo next to incoming messages. In the OX App Suite UI, the BIMI logo is resolved and rendered locally so we can offer a preview in the compose dialogue and enrich list views. Fixes to the OX Cloud platform in this release include: \- <https://documentation.open-xchange.com/appsuite/releases/8.52/> Expected Impact: \- No user impact is expected Type: Maintenance

Duration: 4 days, 1 hour and 56 minutes

Affected Components:

<p><small>Aug <var data-var='date'> 31</var>, <var data-var='time'>11:10:00</var> GMT+0</small><br><strong>Completed</strong> - The maintenance window has been canceled. We have to inform you, that our scheduled maintenance will be postponed. A new maintenance window will be created shortly..</p> <p><small>Aug <var data-var='date'> 27</var>, <var data-var='time'>09:13:42</var> GMT+0</small><br><strong>Identified</strong> - This OX Cloud platform update includes the following main features: \- Categories from a searchable dropdown: Type to filter the list, or type a new name to create a category and apply it in one step. The same picker assigns categories to mails, appointments, contacts and tasks, and filters searches by category. \- Sortable mail search results: Search results can now be sorted and ordered like a normal folder, by sender, subject or size rather than only by date. Cancelling the search restores the folder's own sort order. \- Settings and notifications as side panels: The settings menu and notifications now open in a side panel instead of a floating popover, with keyboard focus moving into the panel as it opens and returning to the button that opened it on close. Calendar reminders and invitations offer a “Show in calendar” link that highlights the appointment in the current view. \- This release introduces support for Brand Indicators for Message Identification (BIMI). BIMI lets mailbox providers display a verified company logo next to incoming messages. In the OX App Suite UI, the BIMI logo is resolved and rendered locally so we can offer a preview in the compose dialogue and enrich list views. Fixes to the OX Cloud platform in this release include: \- <https://documentation.open-xchange.com/appsuite/releases/8.52/> Expected Impact: \- No user impact is expected.</p> ]]> Wed, 2 Sep 2026 14:00:00 +0000 https://eu.oxcloud-status.net/maintenance/cmtbb2l51003f0lp8vrs39kip https://eu.oxcloud-status.net/maintenance/cmtbb2l51003f0lp8vrs39kip Infrastructure Maintenance September 1st Type: Maintenance Duration: 5 days and 31 minutes Affected Components: Platform Aug 31, 08:19:30 GMT+0 - Completed - The maintenance window has been canceled. We have to inform you, that our scheduled maintenance will be postponed. A new maintenance window will be created shortly. Aug 26, 07:48:50 GMT+0 - Identified - Short description of planned tasks: \- Housekeeping tasks on backend systems Expected Impact: \- During the period there is the possibility of brief interruptions to certain services. Please note that a complete suspension of all the services during the whole period is unlikely. Type: Maintenance

Duration: 5 days and 31 minutes

Affected Components:

<p><small>Aug <var data-var='date'> 31</var>, <var data-var='time'>08:19:30</var> GMT+0</small><br><strong>Completed</strong> - The maintenance window has been canceled. We have to inform you, that our scheduled maintenance will be postponed. A new maintenance window will be created shortly. .</p> <p><small>Aug <var data-var='date'> 26</var>, <var data-var='time'>07:48:50</var> GMT+0</small><br><strong>Identified</strong> - Short description of planned tasks: \- Housekeeping tasks on backend systems Expected Impact: \- During the period there is the possibility of brief interruptions to certain services. Please note that a complete suspension of all the services during the whole period is unlikely..</p> ]]> Tue, 1 Sep 2026 21:00:00 +0000 https://eu.oxcloud-status.net/maintenance/cmt9sllt10gg91bp2ym5bznyu https://eu.oxcloud-status.net/maintenance/cmt9sllt10gg91bp2ym5bznyu Infrastructure Maintenance August 24th Type: Maintenance Duration: 6 hours Affected Components: Platform Aug 19, 15:45:07 GMT+0 - Identified - Short description of planned tasks: \- Housekeeping tasks on backend systems Expected Impact: \- During the period there is the possibility of brief interruptions to certain services. Please note that a complete suspension of all the services during the whole period is unlikely. Aug 24, 21:00:01 GMT+0 - Identified - Maintenance is now in progress Aug 25, 03:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 6 hours

Affected Components:

<p><small>Aug <var data-var='date'> 19</var>, <var data-var='time'>15:45:07</var> GMT+0</small><br><strong>Identified</strong> - Short description of planned tasks: \- Housekeeping tasks on backend systems Expected Impact: \- During the period there is the possibility of brief interruptions to certain services. Please note that a complete suspension of all the services during the whole period is unlikely..</p> <p><small>Aug <var data-var='date'> 24</var>, <var data-var='time'>21:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Aug <var data-var='date'> 25</var>, <var data-var='time'>03:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Mon, 24 Aug 2026 21:00:00 +0000 https://eu.oxcloud-status.net/maintenance/cmt09j54m00uj0zmep7rtih1s https://eu.oxcloud-status.net/maintenance/cmt09j54m00uj0zmep7rtih1s Infrastructure Maintenance for Dovecot Pro August 13th (100%) Type: Maintenance Duration: 4 hours Affected Components: Platform Aug 5, 11:05:05 GMT+0 - Identified - Short description of planned tasks: \- Housekeeping tasks on backend systems Expected Impact: \- The main focus of this release is to improve the quality and stability of Dovecot Pro. During the period there is the possibility of brief interruptions to certain services. Please note that a complete suspension of all the services during the whole period is unlikely. Aug 13, 17:00:01 GMT+0 - Identified - Maintenance is now in progress Aug 13, 21:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 4 hours

Affected Components:

<p><small>Aug <var data-var='date'> 5</var>, <var data-var='time'>11:05:05</var> GMT+0</small><br><strong>Identified</strong> - Short description of planned tasks: \- Housekeeping tasks on backend systems Expected Impact: \- The main focus of this release is to improve the quality and stability of Dovecot Pro. During the period there is the possibility of brief interruptions to certain services. Please note that a complete suspension of all the services during the whole period is unlikely..</p> <p><small>Aug <var data-var='date'> 13</var>, <var data-var='time'>17:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Aug <var data-var='date'> 13</var>, <var data-var='time'>21:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Thu, 13 Aug 2026 17:00:00 +0000 https://eu.oxcloud-status.net/maintenance/cmsfzd3ho02a00ro3cub3dst7 https://eu.oxcloud-status.net/maintenance/cmsfzd3ho02a00ro3cub3dst7 Infrastructure Maintenance for Dovecot Pro August 12th (75%) Type: Maintenance Duration: 4 hours Affected Components: Platform Aug 5, 11:03:59 GMT+0 - Identified - Short description of planned tasks: \- Housekeeping tasks on backend systems Expected Impact: \- The main focus of this release is to improve the quality and stability of Dovecot Pro. During the period there is the possibility of brief interruptions to certain services. Please note that a complete suspension of all the services during the whole period is unlikely. Aug 12, 17:00:01 GMT+0 - Identified - Maintenance is now in progress Aug 12, 21:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 4 hours

Affected Components:

<p><small>Aug <var data-var='date'> 5</var>, <var data-var='time'>11:03:59</var> GMT+0</small><br><strong>Identified</strong> - Short description of planned tasks: \- Housekeeping tasks on backend systems Expected Impact: \- The main focus of this release is to improve the quality and stability of Dovecot Pro. During the period there is the possibility of brief interruptions to certain services. Please note that a complete suspension of all the services during the whole period is unlikely..</p> <p><small>Aug <var data-var='date'> 12</var>, <var data-var='time'>17:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Aug <var data-var='date'> 12</var>, <var data-var='time'>21:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Wed, 12 Aug 2026 17:00:00 +0000 https://eu.oxcloud-status.net/maintenance/cmsfzbopq01wv0rjsr87puign https://eu.oxcloud-status.net/maintenance/cmsfzbopq01wv0rjsr87puign Infrastructure Maintenance for Dovecot Pro August 11th (50%) Type: Maintenance Duration: 4 hours Affected Components: Platform Aug 5, 11:02:38 GMT+0 - Identified - Short description of planned tasks: \- Housekeeping tasks on backend systems Expected Impact: \- The main focus of this release is to improve the quality and stability of Dovecot Pro. During the period there is the possibility of brief interruptions to certain services. Please note that a complete suspension of all the services during the whole period is unlikely. Aug 11, 17:00:01 GMT+0 - Identified - Maintenance is now in progress Aug 11, 21:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 4 hours

Affected Components:

<p><small>Aug <var data-var='date'> 5</var>, <var data-var='time'>11:02:38</var> GMT+0</small><br><strong>Identified</strong> - Short description of planned tasks: \- Housekeeping tasks on backend systems Expected Impact: \- The main focus of this release is to improve the quality and stability of Dovecot Pro. During the period there is the possibility of brief interruptions to certain services. Please note that a complete suspension of all the services during the whole period is unlikely..</p> <p><small>Aug <var data-var='date'> 11</var>, <var data-var='time'>17:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Aug <var data-var='date'> 11</var>, <var data-var='time'>21:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Tue, 11 Aug 2026 17:00:00 +0000 https://eu.oxcloud-status.net/maintenance/cmsfz9xos021u0rpskkv1rt19 https://eu.oxcloud-status.net/maintenance/cmsfz9xos021u0rpskkv1rt19 Infrastructure Maintenance for Dovecot Pro August 10th (25%) Type: Maintenance Duration: 4 hours Affected Components: Platform Aug 5, 11:01:09 GMT+0 - Identified - Short description of planned tasks: \- Housekeeping tasks on backend systems Expected Impact: \- The main focus of this release is to improve the quality and stability of Dovecot Pro. During the period there is the possibility of brief interruptions to certain services. Please note that a complete suspension of all the services during the whole period is unlikely. Aug 10, 17:00:01 GMT+0 - Identified - Maintenance is now in progress Aug 10, 21:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 4 hours

Affected Components:

<p><small>Aug <var data-var='date'> 5</var>, <var data-var='time'>11:01:09</var> GMT+0</small><br><strong>Identified</strong> - Short description of planned tasks: \- Housekeeping tasks on backend systems Expected Impact: \- The main focus of this release is to improve the quality and stability of Dovecot Pro. During the period there is the possibility of brief interruptions to certain services. Please note that a complete suspension of all the services during the whole period is unlikely..</p> <p><small>Aug <var data-var='date'> 10</var>, <var data-var='time'>17:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Aug <var data-var='date'> 10</var>, <var data-var='time'>21:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Mon, 10 Aug 2026 17:00:00 +0000 https://eu.oxcloud-status.net/maintenance/cmsfz80z901wg0rjsmjjaeuu8 https://eu.oxcloud-status.net/maintenance/cmsfz80z901wg0rjsmjjaeuu8 Deployment Window for OX App Suite v8.51 Type: Maintenance Duration: 2 hours Affected Components: Platform Jul 29, 09:43:46 GMT+0 - Identified - This OX Cloud platform update includes the following main feature: \- Private appointments by default: Users can now mark new appointments as private by default for their own calendars, making it easier to protect calendar details consistently. \- Resizable all-day area in Calendar: In day and week views, desktop users can now resize the all-day section when many all-day appointments need more space. \- Choose where new contacts are saved: The contact creation dialogue now includes a “Save in” picker, allowing users to choose the private, public, or shared address book where a new contact should be stored. \- Tasks in the calendar: Users can now show tasks with due dates directly in Calendar. The new Tasks calendar can be enabled in Calendar settings and shown or hidden like any other calendar. \- Additionally, this OX App Suite release contains bug fixes and several improvements. A full list can be found here: <https://documentation.open-xchange.com/appsuite/releases/8.51/changelogs/ui.html> Fixes to the OX Cloud platform in this release include: \- <https://documentation.open-xchange.com/appsuite/releases/8.51/> Expected Impact: \- No user impact is expected Aug 5, 14:00:01 GMT+0 - Identified - Maintenance is now in progress Aug 5, 16:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 2 hours

Affected Components:

<p><small>Jul <var data-var='date'> 29</var>, <var data-var='time'>09:43:46</var> GMT+0</small><br><strong>Identified</strong> - This OX Cloud platform update includes the following main feature: \- Private appointments by default: Users can now mark new appointments as private by default for their own calendars, making it easier to protect calendar details consistently. \- Resizable all-day area in Calendar: In day and week views, desktop users can now resize the all-day section when many all-day appointments need more space. \- Choose where new contacts are saved: The contact creation dialogue now includes a “Save in” picker, allowing users to choose the private, public, or shared address book where a new contact should be stored. \- Tasks in the calendar: Users can now show tasks with due dates directly in Calendar. The new Tasks calendar can be enabled in Calendar settings and shown or hidden like any other calendar. \- Additionally, this OX App Suite release contains bug fixes and several improvements. A full list can be found here: <https://documentation.open-xchange.com/appsuite/releases/8.51/changelogs/ui.html> Fixes to the OX Cloud platform in this release include: \- <https://documentation.open-xchange.com/appsuite/releases/8.51/> Expected Impact: \- No user impact is expected.</p> <p><small>Aug <var data-var='date'> 5</var>, <var data-var='time'>14:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Aug <var data-var='date'> 5</var>, <var data-var='time'>16:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Wed, 5 Aug 2026 14:00:00 +0000 https://eu.oxcloud-status.net/maintenance/cms5wdjyt01jo0kpfw6c7h4cn https://eu.oxcloud-status.net/maintenance/cms5wdjyt01jo0kpfw6c7h4cn Infrastructure Maintenance July 20th Type: Maintenance Duration: 6 hours Affected Components: Platform Jul 16, 05:40:42 GMT+0 - Identified - Short description of planned tasks: \- Housekeeping tasks on backend systems Expected Impact: \- During the period there is the possibility of brief interruptions to certain services. Please note that a complete suspension of all the services during the whole period is unlikely. Jul 20, 21:00:01 GMT+0 - Identified - Maintenance is now in progress Jul 21, 03:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 6 hours

Affected Components:

<p><small>Jul <var data-var='date'> 16</var>, <var data-var='time'>05:40:42</var> GMT+0</small><br><strong>Identified</strong> - Short description of planned tasks: \- Housekeeping tasks on backend systems Expected Impact: \- During the period there is the possibility of brief interruptions to certain services. Please note that a complete suspension of all the services during the whole period is unlikely..</p> <p><small>Jul <var data-var='date'> 20</var>, <var data-var='time'>21:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Jul <var data-var='date'> 21</var>, <var data-var='time'>03:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Mon, 20 Jul 2026 21:00:00 +0000 https://eu.oxcloud-status.net/maintenance/cmrn2ywk606vc0zp0b5go7kis https://eu.oxcloud-status.net/maintenance/cmrn2ywk606vc0zp0b5go7kis Infrastructure Maintenance July 16th Type: Maintenance Duration: 1 hour Affected Components: Platform Jul 10, 06:49:47 GMT+0 - Identified - Short description of planned tasks: \- Housekeeping tasks on backend systems Expected Impact: \- During the period there is the possibility of brief interruptions to certain services. Please note that a complete suspension of all the services during the whole period is unlikely. Jul 16, 15:00:01 GMT+0 - Identified - Maintenance is now in progress Jul 16, 16:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 1 hour

Affected Components:

<p><small>Jul <var data-var='date'> 10</var>, <var data-var='time'>06:49:47</var> GMT+0</small><br><strong>Identified</strong> - Short description of planned tasks: \- Housekeeping tasks on backend systems Expected Impact: \- During the period there is the possibility of brief interruptions to certain services. Please note that a complete suspension of all the services during the whole period is unlikely..</p> <p><small>Jul <var data-var='date'> 16</var>, <var data-var='time'>15:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Jul <var data-var='date'> 16</var>, <var data-var='time'>16:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Thu, 16 Jul 2026 15:00:00 +0000 https://eu.oxcloud-status.net/maintenance/cmreksmaw007v13t9qiuzhusf https://eu.oxcloud-status.net/maintenance/cmreksmaw007v13t9qiuzhusf Deployment Window for OX App Suite v8.50 Type: Maintenance Duration: 2 hours Affected Components: Platform Jun 29, 10:53:04 GMT+0 - Identified - This OX Cloud platform update includes the following main feature: \- Enhanced accessibility throughout OX App Suite: This release includes a broad range of accessibility improvements, including better keyboard navigation, improved screen reader support, enhanced focus handling, clearer ARIA semantics, and improved color contrast across various areas of the user interface. More information about accessibility can be found at <https://documentation.open-xchange.com/8/ui/accessibility.html> \- Additionally, this OX App Suite release contains bug fixes and several improvements. A full list can be found here: <https://documentation.open-xchange.com/appsuite/releases/8.50/changelogs/ui.html> Fixes to the OX Cloud platform in this release include: \- <https://documentation.open-xchange.com/appsuite/releases/8.50/> Expected Impact: \- No user impact is expected Jul 7, 09:30:36 GMT+0 - Identified - Due to a technical issue, the maintenance window has been canceled and postponed. Please note that the start time has been rescheduled to July 14, 2026, between 04:00 p.m. and 06:00 p.m. CEST. Jul 14, 14:00:01 GMT+0 - Identified - Maintenance is now in progress Jul 14, 16:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 2 hours

Affected Components:

<p><small>Jun <var data-var='date'> 29</var>, <var data-var='time'>10:53:04</var> GMT+0</small><br><strong>Identified</strong> - This OX Cloud platform update includes the following main feature: \- Enhanced accessibility throughout OX App Suite: This release includes a broad range of accessibility improvements, including better keyboard navigation, improved screen reader support, enhanced focus handling, clearer ARIA semantics, and improved color contrast across various areas of the user interface. More information about accessibility can be found at <https://documentation.open-xchange.com/8/ui/accessibility.html> \- Additionally, this OX App Suite release contains bug fixes and several improvements. A full list can be found here: <https://documentation.open-xchange.com/appsuite/releases/8.50/changelogs/ui.html> Fixes to the OX Cloud platform in this release include: \- <https://documentation.open-xchange.com/appsuite/releases/8.50/> Expected Impact: \- No user impact is expected.</p> <p><small>Jul <var data-var='date'> 7</var>, <var data-var='time'>09:30:36</var> GMT+0</small><br><strong>Identified</strong> - Due to a technical issue, the maintenance window has been canceled and postponed. Please note that the start time has been rescheduled to July 14, 2026, between 04:00 p.m. and 06:00 p.m. CEST..</p> <p><small>Jul <var data-var='date'> 14</var>, <var data-var='time'>14:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Jul <var data-var='date'> 14</var>, <var data-var='time'>16:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Tue, 14 Jul 2026 14:00:00 +0000 https://eu.oxcloud-status.net/maintenance/cmqz3n47000s02omeg4928kw4 https://eu.oxcloud-status.net/maintenance/cmqz3n47000s02omeg4928kw4 Infrastructure Maintenance July 09th Type: Maintenance Duration: 1 hour Affected Components: Platform Jul 6, 06:28:03 GMT+0 - Identified - Short description of planned tasks: \- Housekeeping tasks on backend systems Expected Impact: \- During the period there is the possibility of brief interruptions to certain services. Please note that a complete suspension of all the services during the whole period is unlikely. Jul 9, 15:00:01 GMT+0 - Identified - Maintenance is now in progress Jul 9, 16:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 1 hour

Affected Components:

<p><small>Jul <var data-var='date'> 6</var>, <var data-var='time'>06:28:03</var> GMT+0</small><br><strong>Identified</strong> - Short description of planned tasks: \- Housekeeping tasks on backend systems Expected Impact: \- During the period there is the possibility of brief interruptions to certain services. Please note that a complete suspension of all the services during the whole period is unlikely..</p> <p><small>Jul <var data-var='date'> 9</var>, <var data-var='time'>15:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Jul <var data-var='date'> 9</var>, <var data-var='time'>16:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Thu, 9 Jul 2026 15:00:00 +0000 https://eu.oxcloud-status.net/maintenance/cmr8u99ks0ga01bqg5u8v1oq0 https://eu.oxcloud-status.net/maintenance/cmr8u99ks0ga01bqg5u8v1oq0 Infrastructure Maintenance June 30th Type: Maintenance Duration: 5 days, 13 hours and 19 minutes Affected Components: Platform Jun 25, 15:01:38 GMT+0 - Identified - Short description of planned tasks: \- Housekeeping tasks on backend systems Expected Impact: \- During the period there is the possibility of brief interruptions to certain services. Please note that a complete suspension of all the services during the whole period is unlikely. Jul 1, 04:20:16 GMT+0 - Completed - Maintenance has completed successfully. Type: Maintenance

Duration: 5 days, 13 hours and 19 minutes

Affected Components:

<p><small>Jun <var data-var='date'> 25</var>, <var data-var='time'>15:01:38</var> GMT+0</small><br><strong>Identified</strong> - Short description of planned tasks: \- Housekeeping tasks on backend systems Expected Impact: \- During the period there is the possibility of brief interruptions to certain services. Please note that a complete suspension of all the services during the whole period is unlikely..</p> <p><small>Jul <var data-var='date'> 1</var>, <var data-var='time'>04:20:16</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully..</p> ]]> Tue, 30 Jun 2026 21:00:00 +0000 https://eu.oxcloud-status.net/maintenance/cmqtmrdev02bq2io85w3vpkwl https://eu.oxcloud-status.net/maintenance/cmqtmrdev02bq2io85w3vpkwl Infrastructure Maintenance for Dovecot Pro June 25th (100%) Type: Maintenance Duration: 4 hours Affected Components: Platform Jun 17, 08:29:49 GMT+0 - Identified - Short description of planned tasks: \- Housekeeping tasks on backend systems Expected Impact: \- The main focus of this release is to improve the quality and stability of Dovecot Pro. During the period there is the possibility of brief interruptions to certain services. Please note that a complete suspension of all the services during the whole period is unlikely. Jun 25, 17:00:01 GMT+0 - Identified - Maintenance is now in progress Jun 25, 21:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 4 hours

Affected Components:

<p><small>Jun <var data-var='date'> 17</var>, <var data-var='time'>08:29:49</var> GMT+0</small><br><strong>Identified</strong> - Short description of planned tasks: \- Housekeeping tasks on backend systems Expected Impact: \- The main focus of this release is to improve the quality and stability of Dovecot Pro. During the period there is the possibility of brief interruptions to certain services. Please note that a complete suspension of all the services during the whole period is unlikely..</p> <p><small>Jun <var data-var='date'> 25</var>, <var data-var='time'>17:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Jun <var data-var='date'> 25</var>, <var data-var='time'>21:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Thu, 25 Jun 2026 17:00:00 +0000 https://eu.oxcloud-status.net/maintenance/cmqht8oo408k72jlmfworj2wd https://eu.oxcloud-status.net/maintenance/cmqht8oo408k72jlmfworj2wd Infrastructure Maintenance for Dovecot Pro June 18th (50%) Type: Maintenance Duration: 4 hours Affected Components: Platform Jun 18, 17:00:00 GMT+0 - Identified - Short description of planned tasks: \- Housekeeping tasks on backend systems Expected Impact: \- The main focus of this release is to improve the quality and stability of Dovecot Pro. During the period there is the possibility of brief interruptions to certain services. Please note that a complete suspension of all the services during the whole period is unlikely. Jun 18, 17:00:01 GMT+0 - Identified - Maintenance is now in progress Jun 18, 21:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 4 hours

Affected Components:

<p><small>Jun <var data-var='date'> 18</var>, <var data-var='time'>17:00:00</var> GMT+0</small><br><strong>Identified</strong> - Short description of planned tasks: \- Housekeeping tasks on backend systems Expected Impact: \- The main focus of this release is to improve the quality and stability of Dovecot Pro. During the period there is the possibility of brief interruptions to certain services. Please note that a complete suspension of all the services during the whole period is unlikely..</p> <p><small>Jun <var data-var='date'> 18</var>, <var data-var='time'>17:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Jun <var data-var='date'> 18</var>, <var data-var='time'>21:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Thu, 18 Jun 2026 17:00:00 +0000 https://eu.oxcloud-status.net/maintenance/cmq7v5u5s02e8qo9x9ycxnl72 https://eu.oxcloud-status.net/maintenance/cmq7v5u5s02e8qo9x9ycxnl72 Infrastructure Maintenance for Dovecot Pro June 11th (10%) Type: Maintenance Duration: 4 hours Affected Components: Platform Jun 11, 17:00:00 GMT+0 - Identified - Short description of planned tasks: \- Housekeeping tasks on backend systems Expected Impact: \- The main focus of this release is to improve the quality and stability of Dovecot Pro. During the period there is the possibility of brief interruptions to certain services. Please note that a complete suspension of all the services during the whole period is unlikely. Jun 11, 17:00:01 GMT+0 - Identified - Maintenance is now in progress Jun 11, 21:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 4 hours

Affected Components:

<p><small>Jun <var data-var='date'> 11</var>, <var data-var='time'>17:00:00</var> GMT+0</small><br><strong>Identified</strong> - Short description of planned tasks: \- Housekeeping tasks on backend systems Expected Impact: \- The main focus of this release is to improve the quality and stability of Dovecot Pro. During the period there is the possibility of brief interruptions to certain services. Please note that a complete suspension of all the services during the whole period is unlikely..</p> <p><small>Jun <var data-var='date'> 11</var>, <var data-var='time'>17:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Jun <var data-var='date'> 11</var>, <var data-var='time'>21:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Thu, 11 Jun 2026 17:00:00 +0000 https://eu.oxcloud-status.net/maintenance/cmpqx0obq01ogqmmzb8vw7fan https://eu.oxcloud-status.net/maintenance/cmpqx0obq01ogqmmzb8vw7fan Deployment Window for OX App Suite v8.49 Type: Maintenance Duration: 2 hours Affected Components: Platform Jun 2, 14:00:00 GMT+0 - Identified - This OX Cloud platform update includes the following main feature: \- We’re introducing a more personalized experience for our German-speaking users. You can now choose between formal and informal language in the user interface. By switching from the traditional and more formal “Sie”, to the more casual “Du,” the UI can better match your preferred tone. This option is easily enabled or disabled at any time in the language settings. For new users, the choice is also available during the initial setup when German is selected, allowing you to tailor the experience right from the beginning. \- Additionally, this OX App Suite release contains bug fixes and several improvements. A full list can be found here: <https://documentation.open-xchange.com/appsuite/releases/8.49/changelogs/ui.html>. Fixes to the OX Cloud platform in this release include: \- <https://documentation.open-xchange.com/appsuite/releases/8.49/> Expected Impact: \- No user impact is expected Jun 2, 14:00:01 GMT+0 - Identified - Maintenance is now in progress Jun 2, 16:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 2 hours

Affected Components:

<p><small>Jun <var data-var='date'> 2</var>, <var data-var='time'>14:00:00</var> GMT+0</small><br><strong>Identified</strong> - This OX Cloud platform update includes the following main feature: \- We’re introducing a more personalized experience for our German-speaking users. You can now choose between formal and informal language in the user interface. By switching from the traditional and more formal “Sie”, to the more casual “Du,” the UI can better match your preferred tone. This option is easily enabled or disabled at any time in the language settings. For new users, the choice is also available during the initial setup when German is selected, allowing you to tailor the experience right from the beginning. \- Additionally, this OX App Suite release contains bug fixes and several improvements. A full list can be found here: <https://documentation.open-xchange.com/appsuite/releases/8.49/changelogs/ui.html>. Fixes to the OX Cloud platform in this release include: \- <https://documentation.open-xchange.com/appsuite/releases/8.49/> Expected Impact: \- No user impact is expected.</p> <p><small>Jun <var data-var='date'> 2</var>, <var data-var='time'>14:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Jun <var data-var='date'> 2</var>, <var data-var='time'>16:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Tue, 2 Jun 2026 14:00:00 +0000 https://eu.oxcloud-status.net/maintenance/cmpnyiu64026bqkmkbixqr22q https://eu.oxcloud-status.net/maintenance/cmpnyiu64026bqkmkbixqr22q Infrastructure Maintenance June 01st Type: Maintenance Duration: 4 hours Affected Components: Platform Jun 1, 21:00:00 GMT+0 - Identified - Short description of planned tasks: \- Housekeeping tasks on backend systems Expected Impact: \- During the period there is the possibility of brief interruptions to certain services. Please note that a complete suspension of all the services during the whole period is unlikely. Jun 1, 21:00:01 GMT+0 - Identified - Maintenance is now in progress Jun 2, 01:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 4 hours

Affected Components:

<p><small>Jun <var data-var='date'> 1</var>, <var data-var='time'>21:00:00</var> GMT+0</small><br><strong>Identified</strong> - Short description of planned tasks: \- Housekeeping tasks on backend systems Expected Impact: \- During the period there is the possibility of brief interruptions to certain services. Please note that a complete suspension of all the services during the whole period is unlikely..</p> <p><small>Jun <var data-var='date'> 1</var>, <var data-var='time'>21:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Jun <var data-var='date'> 2</var>, <var data-var='time'>01:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Mon, 1 Jun 2026 21:00:00 +0000 https://eu.oxcloud-status.net/maintenance/cmpnya77u1if9qkpnwk22n86y https://eu.oxcloud-status.net/maintenance/cmpnya77u1if9qkpnwk22n86y Infrastructure Maintenance May 26th Type: Maintenance Duration: 1 hour Affected Components: Platform May 26, 14:00:01 GMT+0 - Identified - Maintenance is now in progress May 26, 15:00:00 GMT+0 - Completed - Maintenance has completed successfully May 26, 14:00:00 GMT+0 - Identified - Short description of planned tasks: \- Housekeeping tasks on backend systems Expected Impact: \- During the period there is the possibility of brief interruptions to certain services. Please note that a complete suspension of all the services during the whole period is unlikely. Type: Maintenance

Duration: 1 hour

Affected Components:

<p><small>May <var data-var='date'> 26</var>, <var data-var='time'>14:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>May <var data-var='date'> 26</var>, <var data-var='time'>15:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>May <var data-var='date'> 26</var>, <var data-var='time'>14:00:00</var> GMT+0</small><br><strong>Identified</strong> - Short description of planned tasks: \- Housekeeping tasks on backend systems Expected Impact: \- During the period there is the possibility of brief interruptions to certain services. Please note that a complete suspension of all the services during the whole period is unlikely..</p> ]]> Tue, 26 May 2026 14:00:00 +0000 https://eu.oxcloud-status.net/maintenance/cmpdxb59802c5qim7rmn24yol https://eu.oxcloud-status.net/maintenance/cmpdxb59802c5qim7rmn24yol Infrastructure Maintenance May 21st Type: Maintenance Duration: 4 hours Affected Components: Platform May 21, 17:00:01 GMT+0 - Identified - Maintenance is now in progress May 21, 21:00:00 GMT+0 - Completed - Maintenance has completed successfully May 21, 17:00:00 GMT+0 - Identified - Short description of planned tasks: \- Housekeeping tasks on backend systems Expected Impact: \- During the period there is the possibility of brief interruptions to certain services. Please note that a complete suspension of all the services during the whole period is unlikely. Type: Maintenance

Duration: 4 hours

Affected Components:

<p><small>May <var data-var='date'> 21</var>, <var data-var='time'>17:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>May <var data-var='date'> 21</var>, <var data-var='time'>21:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>May <var data-var='date'> 21</var>, <var data-var='time'>17:00:00</var> GMT+0</small><br><strong>Identified</strong> - Short description of planned tasks: \- Housekeeping tasks on backend systems Expected Impact: \- During the period there is the possibility of brief interruptions to certain services. Please note that a complete suspension of all the services during the whole period is unlikely..</p> ]]> Thu, 21 May 2026 17:00:00 +0000 https://eu.oxcloud-status.net/maintenance/cmp42c3fm00arqojji6kyiqkn https://eu.oxcloud-status.net/maintenance/cmp42c3fm00arqojji6kyiqkn 202603054200409 - Service degradation Type: Incident Duration: 2 hours and 7 minutes Affected Components: SMTP, IMAP, PROVISIONING, POP3, HTTP Mar 5, 17:26:55 GMT+0 - Investigating - We'd like to inform you that we detected a Service Degradation. We are already investigating what the root cause and the impact of this incident are, and will provide an update with more information within the next minutes. We apologise for any inconvenience this Degradation may create and will give you an update as soon as possible. Mar 5, 17:48:19 GMT+0 - Identified - We still investigate the root cause of the affected services. As soon as new information are available we update you in your ticket. Mar 5, 18:04:47 GMT+0 - Identified - We still investigate the root cause of the affected services. As soon as new information are available we update you in your ticket. Mar 5, 18:15:45 GMT+0 - Monitoring - The Service Degradation has been resolved and all Service operations are back to normal. We will closely monitor the platform for the next hours. We'd like to apologise again for any inconvenience this Service Degradation may have cause to you. Mar 5, 19:34:13 GMT+0 - Resolved - The Service Degradation has been closed. Type: Incident

Duration: 2 hours and 7 minutes

Affected Components: , , , ,

<p><small>Mar <var data-var='date'> 5</var>, <var data-var='time'>17:26:55</var> GMT+0</small><br><strong>Investigating</strong> - We'd like to inform you that we detected a Service Degradation. We are already investigating what the root cause and the impact of this incident are, and will provide an update with more information within the next minutes. We apologise for any inconvenience this Degradation may create and will give you an update as soon as possible..</p> <p><small>Mar <var data-var='date'> 5</var>, <var data-var='time'>17:48:19</var> GMT+0</small><br><strong>Identified</strong> - We still investigate the root cause of the affected services. As soon as new information are available we update you in your ticket..</p> <p><small>Mar <var data-var='date'> 5</var>, <var data-var='time'>18:04:47</var> GMT+0</small><br><strong>Identified</strong> - We still investigate the root cause of the affected services. As soon as new information are available we update you in your ticket..</p> <p><small>Mar <var data-var='date'> 5</var>, <var data-var='time'>18:15:45</var> GMT+0</small><br><strong>Monitoring</strong> - The Service Degradation has been resolved and all Service operations are back to normal. We will closely monitor the platform for the next hours. We'd like to apologise again for any inconvenience this Service Degradation may have cause to you..</p> <p><small>Mar <var data-var='date'> 5</var>, <var data-var='time'>19:34:13</var> GMT+0</small><br><strong>Resolved</strong> - The Service Degradation has been closed..</p> ]]> Thu, 5 Mar 2026 17:26:55 +0000 https://eu.oxcloud-status.net/incident/cmmdre9250663x7bg4rhes1f4 https://eu.oxcloud-status.net/incident/cmmdre9250663x7bg4rhes1f4 202602264200143 - Service degradation Type: Incident Duration: 1 day, 3 hours and 1 minute Affected Components: IMAP, SMTP, POP3, HTTP, PROVISIONING Feb 26, 08:02:04 GMT+0 - Identified - A Service Degradation on the platform was detected and is confirmed. All affected services get investigated now. We keep you updated within your ticket about any news on this. We apologize for any inconveniences. Feb 26, 09:24:39 GMT+0 - Identified - We still investigate the root cause of the affected services. As soon as new information are available we update you in your ticket. Feb 26, 10:43:57 GMT+0 - Monitoring - The Service Degradation has been resolved and all Service operations are back to normal. We will closely monitor the platform for the next hours. We'd like to apologise again for any inconvenience this Service Degradation may have cause to you. Feb 27, 11:03:28 GMT+0 - Resolved - The Service Degradation has been closed. Type: Incident

Duration: 1 day, 3 hours and 1 minute

Affected Components: , , , ,

<p><small>Feb <var data-var='date'> 26</var>, <var data-var='time'>08:02:04</var> GMT+0</small><br><strong>Identified</strong> - A Service Degradation on the platform was detected and is confirmed. All affected services get investigated now. We keep you updated within your ticket about any news on this. We apologize for any inconveniences..</p> <p><small>Feb <var data-var='date'> 26</var>, <var data-var='time'>09:24:39</var> GMT+0</small><br><strong>Identified</strong> - We still investigate the root cause of the affected services. As soon as new information are available we update you in your ticket..</p> <p><small>Feb <var data-var='date'> 26</var>, <var data-var='time'>10:43:57</var> GMT+0</small><br><strong>Monitoring</strong> - The Service Degradation has been resolved and all Service operations are back to normal. We will closely monitor the platform for the next hours. We'd like to apologise again for any inconvenience this Service Degradation may have cause to you..</p> <p><small>Feb <var data-var='date'> 27</var>, <var data-var='time'>11:03:28</var> GMT+0</small><br><strong>Resolved</strong> - The Service Degradation has been closed..</p> ]]> Thu, 26 Feb 2026 08:02:04 +0000 https://eu.oxcloud-status.net/incident/cmm39bkbq000c12dvt9eq9636 https://eu.oxcloud-status.net/incident/cmm39bkbq000c12dvt9eq9636 202510114200091 - Service degradation on ["cloudproeu-production"] Type: Incident Duration: 40 minutes Oct 11, 15:24:00 GMT+0 - Investigating - We'd like to inform you that we detected a Service Degradation. We are already investigating what the root cause and the impact of this incident are, and will provide an update with more information within the next minutes. We apologise for any inconvenience this Degradation may create and will give you an update as soon as possible. Oct 11, 15:38:30 GMT+0 - Monitoring - The Service Degradation has been resolved and all Service operations are back to normal. We will closely monitor the platform for the next hours. We'd like to apologise again for any inconvenience this Service Degradation may have cause to you. Oct 11, 16:03:40 GMT+0 - Resolved - The Service Degradation has been closed. Type: Incident

Duration: 40 minutes

<p><small>Oct <var data-var='date'> 11</var>, <var data-var='time'>15:24:00</var> GMT+0</small><br><strong>Investigating</strong> - We'd like to inform you that we detected a Service Degradation. We are already investigating what the root cause and the impact of this incident are, and will provide an update with more information within the next minutes. We apologise for any inconvenience this Degradation may create and will give you an update as soon as possible..</p> <p><small>Oct <var data-var='date'> 11</var>, <var data-var='time'>15:38:30</var> GMT+0</small><br><strong>Monitoring</strong> - The Service Degradation has been resolved and all Service operations are back to normal. We will closely monitor the platform for the next hours. We'd like to apologise again for any inconvenience this Service Degradation may have cause to you..</p> <p><small>Oct <var data-var='date'> 11</var>, <var data-var='time'>16:03:40</var> GMT+0</small><br><strong>Resolved</strong> - The Service Degradation has been closed..</p> ]]> Sat, 11 Oct 2025 15:24:00 +0000 https://eu.oxcloud-status.net/incident/cmgmfe7mv00ebog3oo103dfes https://eu.oxcloud-status.net/incident/cmgmfe7mv00ebog3oo103dfes 202508224200318 - Service degradation on ["cloudproeu-production"] Type: Incident Duration: 2 hours and 53 minutes Aug 22, 11:13:18 GMT+0 - Identified - A Service Degradation on the platform was detected and is confirmed. All affected services get investigated now. We keep you updated within your ticket about any news on this. We apologize for any inconveniences. Aug 22, 11:17:48 GMT+0 - Monitoring - The Service Degradation has been resolved and all Service operations are back to normal. We will closely monitor the platform for the next hours. We'd like to apologise again for any inconvenience this Service Degradation may have cause to you. Aug 22, 14:06:27 GMT+0 - Resolved - The Service Degradation has been closed. Type: Incident

Duration: 2 hours and 53 minutes

<p><small>Aug <var data-var='date'> 22</var>, <var data-var='time'>11:13:18</var> GMT+0</small><br><strong>Identified</strong> - A Service Degradation on the platform was detected and is confirmed. All affected services get investigated now. We keep you updated within your ticket about any news on this. We apologize for any inconveniences..</p> <p><small>Aug <var data-var='date'> 22</var>, <var data-var='time'>11:17:48</var> GMT+0</small><br><strong>Monitoring</strong> - The Service Degradation has been resolved and all Service operations are back to normal. We will closely monitor the platform for the next hours. We'd like to apologise again for any inconvenience this Service Degradation may have cause to you..</p> <p><small>Aug <var data-var='date'> 22</var>, <var data-var='time'>14:06:27</var> GMT+0</small><br><strong>Resolved</strong> - The Service Degradation has been closed..</p> ]]> Fri, 22 Aug 2025 11:13:18 +0000 https://eu.oxcloud-status.net/incident/cmemqf81m000sqho1yaquew99 https://eu.oxcloud-status.net/incident/cmemqf81m000sqho1yaquew99 202508224200194 - Service degradation on ["cloudproeu-production"] Type: Incident Duration: 10 minutes Aug 22, 07:27:05 GMT+0 - Investigating - We'd like to inform you that we detected a Service Degradation. We are already investigating what the root cause and the impact of this incident are, and will provide an update with more information within the next minutes. We apologise for any inconvenience this Degradation may create and will give you an update as soon as possible. Aug 22, 07:36:37 GMT+0 - Resolved - The Service Degradation has been closed. Type: Incident

Duration: 10 minutes

<p><small>Aug <var data-var='date'> 22</var>, <var data-var='time'>07:27:05</var> GMT+0</small><br><strong>Investigating</strong> - We'd like to inform you that we detected a Service Degradation. We are already investigating what the root cause and the impact of this incident are, and will provide an update with more information within the next minutes. We apologise for any inconvenience this Degradation may create and will give you an update as soon as possible..</p> <p><small>Aug <var data-var='date'> 22</var>, <var data-var='time'>07:36:37</var> GMT+0</small><br><strong>Resolved</strong> - The Service Degradation has been closed..</p> ]]> Fri, 22 Aug 2025 07:27:05 +0000 https://eu.oxcloud-status.net/incident/cmemicaya0014sqrk6hjxic84 https://eu.oxcloud-status.net/incident/cmemicaya0014sqrk6hjxic84 202507234200335 - Service degradation on ["cloudproeu-production"] Type: Incident Duration: 34 minutes Jul 23, 08:38:23 GMT+0 - Investigating - We'd like to inform you that we detected a Service Degradation. We are already investigating what the root cause and the impact of this incident are, and will provide an update with more information within the next minutes. We apologise for any inconvenience this Degradation may create and will give you an update as soon as possible. Jul 23, 08:40:55 GMT+0 - Identified - A Service Degradation on the platform was detected and is confirmed. All affected services get investigated now. We keep you updated within your ticket about any news on this. We apologize for any inconveniences. Jul 23, 09:12:40 GMT+0 - Resolved - The Service Degradation has been closed. Type: Incident

Duration: 34 minutes

<p><small>Jul <var data-var='date'> 23</var>, <var data-var='time'>08:38:23</var> GMT+0</small><br><strong>Investigating</strong> - We'd like to inform you that we detected a Service Degradation. We are already investigating what the root cause and the impact of this incident are, and will provide an update with more information within the next minutes. We apologise for any inconvenience this Degradation may create and will give you an update as soon as possible..</p> <p><small>Jul <var data-var='date'> 23</var>, <var data-var='time'>08:40:55</var> GMT+0</small><br><strong>Identified</strong> - A Service Degradation on the platform was detected and is confirmed. All affected services get investigated now. We keep you updated within your ticket about any news on this. We apologize for any inconveniences..</p> <p><small>Jul <var data-var='date'> 23</var>, <var data-var='time'>09:12:40</var> GMT+0</small><br><strong>Resolved</strong> - The Service Degradation has been closed..</p> ]]> Wed, 23 Jul 2025 08:38:23 +0000 https://eu.oxcloud-status.net/incident/cmdfpofr700r8vt2mgj1warc1 https://eu.oxcloud-status.net/incident/cmdfpofr700r8vt2mgj1warc1 202507174200528 - Service degradation on ["cloudproeu-production"] Type: Incident Duration: 5 hours and 27 minutes Affected Components: Platform Jul 17, 13:41:27 GMT+0 - Investigating - We'd like to inform you that we detected a Service Degradation. We are already investigating what the root cause and the impact of this incident are, and will provide an update with more information within the next minutes. We apologise for any inconvenience this Degradation may create and will give you an update as soon as possible. Jul 17, 13:45:00 GMT+0 - Identified - We still investigate the root cause of the affected services. As soon as new information are available we update you in your ticket. Jul 17, 18:23:23 GMT+0 - Identified - We'd like to inform you that we detected a Service Degradation. 3rd party clients are affected all the time - Webmail should work partly. We apologize for any inconvenience this Degradation may create and will give you an update as soon as possible. Jul 17, 19:08:00 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 5 hours and 27 minutes

Affected Components:

<p><small>Jul <var data-var='date'> 17</var>, <var data-var='time'>13:41:27</var> GMT+0</small><br><strong>Investigating</strong> - We'd like to inform you that we detected a Service Degradation. We are already investigating what the root cause and the impact of this incident are, and will provide an update with more information within the next minutes. We apologise for any inconvenience this Degradation may create and will give you an update as soon as possible..</p> <p><small>Jul <var data-var='date'> 17</var>, <var data-var='time'>13:45:00</var> GMT+0</small><br><strong>Identified</strong> - We still investigate the root cause of the affected services. As soon as new information are available we update you in your ticket..</p> <p><small>Jul <var data-var='date'> 17</var>, <var data-var='time'>18:23:23</var> GMT+0</small><br><strong>Identified</strong> - We'd like to inform you that we detected a Service Degradation. 3rd party clients are affected all the time - Webmail should work partly. We apologize for any inconvenience this Degradation may create and will give you an update as soon as possible..</p> <p><small>Jul <var data-var='date'> 17</var>, <var data-var='time'>19:08:00</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Thu, 17 Jul 2025 13:41:27 +0000 https://eu.oxcloud-status.net/incident/cmd7fv2ch00feqe4oebfz8mrj https://eu.oxcloud-status.net/incident/cmd7fv2ch00feqe4oebfz8mrj 202506294200188 - Service degradation on ["cloudproeu-production"] Type: Incident Duration: 10 minutes Jun 29, 08:56:35 GMT+0 - Investigating - We'd like to inform you that we detected a Service Degradation. We are already investigating what the root cause and the impact of this incident are, and will provide an update with more information within the next minutes. We apologise for any inconvenience this Degradation may create and will give you an update as soon as possible. Jun 29, 08:59:10 GMT+0 - Identified - The Service Degradation is confirmed and all affected services get investigated now. We keep you updated within your ticket about any news on this. We apologize for any inconveniences. Jun 29, 09:05:36 GMT+0 - Monitoring - The Service Degradation has been resolved and all Service operations are back to normal. We will closely monitor the platform for the next hours. We'd like to apologise again for any inconvenience this Service Degradation may have cause to you. Jun 29, 09:06:48 GMT+0 - Resolved - The Service Degradation has been closed. Type: Incident

Duration: 10 minutes

<p><small>Jun <var data-var='date'> 29</var>, <var data-var='time'>08:56:35</var> GMT+0</small><br><strong>Investigating</strong> - We'd like to inform you that we detected a Service Degradation. We are already investigating what the root cause and the impact of this incident are, and will provide an update with more information within the next minutes. We apologise for any inconvenience this Degradation may create and will give you an update as soon as possible..</p> <p><small>Jun <var data-var='date'> 29</var>, <var data-var='time'>08:59:10</var> GMT+0</small><br><strong>Identified</strong> - The Service Degradation is confirmed and all affected services get investigated now. We keep you updated within your ticket about any news on this. We apologize for any inconveniences..</p> <p><small>Jun <var data-var='date'> 29</var>, <var data-var='time'>09:05:36</var> GMT+0</small><br><strong>Monitoring</strong> - The Service Degradation has been resolved and all Service operations are back to normal. We will closely monitor the platform for the next hours. We'd like to apologise again for any inconvenience this Service Degradation may have cause to you..</p> <p><small>Jun <var data-var='date'> 29</var>, <var data-var='time'>09:06:48</var> GMT+0</small><br><strong>Resolved</strong> - The Service Degradation has been closed..</p> ]]> Sun, 29 Jun 2025 08:56:35 +0000 https://eu.oxcloud-status.net/incident/cmchfreli01cijq97kw7xyhrx https://eu.oxcloud-status.net/incident/cmchfreli01cijq97kw7xyhrx