cloud-pro-eu - 202602264200143 - Service degradation – Incident details

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202602264200143 - Service degradation

ResolvedDegraded performance27 hours 1 minute

Affected

IMAP

Degraded performance from 8:02 AM to 10:43 AM, Operational from 10:43 AM to 11:03 AM

POP3

Degraded performance from 8:02 AM to 10:43 AM, Operational from 10:43 AM to 11:03 AM

SMTP

Degraded performance from 8:02 AM to 10:43 AM, Operational from 10:43 AM to 11:03 AM

HTTP

Degraded performance from 8:02 AM to 10:43 AM, Operational from 10:43 AM to 11:03 AM

PROVISIONING

Degraded performance from 8:02 AM to 10:43 AM, Operational from 10:43 AM to 11:03 AM

  • ResolvedUTC
    The Service Degradation has been closed.
  • MonitoringUTC
    The Service Degradation has been resolved and all Service operations are back to normal. We will closely monitor the platform for the next hours. We'd like to apologise again for any inconvenience this Service Degradation may have cause to you.
  • UpdateUTC
    We still investigate the root cause of the affected services. As soon as new information are available we update you in your ticket.
  • IdentifiedUTC
    A Service Degradation on the platform was detected and is confirmed. All affected services get investigated now. We keep you updated within your ticket about any news on this. We apologize for any inconveniences.

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