cloud-pro-eu - Notice history

All systems operational

Platform - Operational

100% - uptime
Jan 2026 · 100.0%Feb · 100.0%Mar · 100.0%

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IMAP - Operational

100% - uptime
Jan 2026 · 100.0%Feb · 100.0%Mar · 100.0%

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Jan 2026
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POP3 - Operational

100% - uptime
Jan 2026 · 100.0%Feb · 100.0%Mar · 100.0%

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Jan 2026
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SMTP - Operational

100% - uptime
Jan 2026 · 100.0%Feb · 100.0%Mar · 100.0%

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Jan 2026
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HTTP - Operational

100% - uptime
Jan 2026 · 100.0%Feb · 100.0%Mar · 100.0%

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Jan 2026
Feb 2026
Mar 2026

PROVISIONING - Operational

100% - uptime
Jan 2026 · 100.0%Feb · 100.0%Mar · 100.0%

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Jan 2026
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Mar 2026

Notice history

Mar 2026

Infrastructure Maintenance for Dovecot Pro March 12th (10%)
Scheduled for March 12, 2026 at 6:00 PM GMT+0 – 10:00 PM GMT+0 about 4 hours
  • Planned
    March 12, 2026 at 6:00 PM GMT+0
    Planned
    March 12, 2026 at 6:00 PM GMT+0

    Short description of planned tasks:

    - Housekeeping tasks on backend systems

    Expected Impact:

    - The main focus of this release is to improve the quality and stability of Dovecot Pro. During the period there is the possibility of brief interruptions to certain services. Please note that a complete suspension of all the services during the whole period is unlikely.

202603054200409 - Service degradation
  • Resolved
    Resolved
    The Service Degradation has been closed.
  • Monitoring
    Monitoring
    The Service Degradation has been resolved and all Service operations are back to normal. We will closely monitor the platform for the next hours. We'd like to apologise again for any inconvenience this Service Degradation may have cause to you.
  • Update
    Update
    We still investigate the root cause of the affected services. As soon as new information are available we update you in your ticket.
  • Identified
    Identified
    We still investigate the root cause of the affected services. As soon as new information are available we update you in your ticket.
  • Investigating
    Investigating
    We'd like to inform you that we detected a Service Degradation. We are already investigating what the root cause and the impact of this incident are, and will provide an update with more information within the next minutes. We apologise for any inconvenience this Degradation may create and will give you an update as soon as possible.
Deployment Window for OX App Suite v8.46
  • Completed
    March 05, 2026 at 5:00 PM GMT+0
    Completed
    March 05, 2026 at 5:00 PM GMT+0
    Maintenance has completed successfully
  • In progress
    March 05, 2026 at 3:00 PM GMT+0
    In progress
    March 05, 2026 at 3:00 PM GMT+0
    Maintenance is now in progress
  • Planned
    March 05, 2026 at 3:00 PM GMT+0
    Planned
    March 05, 2026 at 3:00 PM GMT+0

    This OX Cloud platform update includes the following main feature:

    - This OX App Suite release brings a range of user experience improvements across mail, calendar and task components. A list of all improvements can be found here: https://documentation.open-xchange.com/appsuite/releases/8.46/changelogs/ui.html

    - With this release, Open-Xchange adds support for Brand Indicators for Message Identification (BIMI). Activation will take place during an upcoming maintenance window. Open-Xchange will provide further details ahead of the deployment on the OX Cloud platform.

    Fixes to the OX Cloud platform in this release include:

    - https://documentation.open-xchange.com/appsuite/releases/8.46/

    Expected Impact:

    - No user impact is expected

Infrastructure Maintenance March 04th
  • Completed
    March 04, 2026 at 4:00 PM GMT+0
    Completed
    March 04, 2026 at 4:00 PM GMT+0
    Maintenance has completed successfully
  • In progress
    March 04, 2026 at 3:00 PM GMT+0
    In progress
    March 04, 2026 at 3:00 PM GMT+0
    Maintenance is now in progress
  • Planned
    March 04, 2026 at 3:00 PM GMT+0
    Planned
    March 04, 2026 at 3:00 PM GMT+0

    Short description of planned tasks:

    - Housekeeping tasks on backend systems

    Expected Impact:

    - During the period there is the possibility of brief interruptions to certain services. Please note that a complete suspension of all the services during the whole period is unlikely.

Infrastructure Maintenance March 02nd
  • Completed
    March 03, 2026 at 2:00 AM GMT+0
    Completed
    March 03, 2026 at 2:00 AM GMT+0
    Maintenance has completed successfully
  • In progress
    March 02, 2026 at 10:00 PM GMT+0
    In progress
    March 02, 2026 at 10:00 PM GMT+0
    Maintenance is now in progress
  • Update
    March 02, 2026 at 10:00 PM GMT+0
    Update
    March 02, 2026 at 10:00 PM GMT+0

    Short description of planned tasks:

    - Housekeeping tasks on backend systems

    Expected Impact:

    - During the period there is the possibility of brief interruptions to certain services. Please note that a complete suspension of all the services during the whole period is unlikely.

  • Planned
    February 26, 2026 at 1:21 PM GMT+0
    Planned
    February 26, 2026 at 1:21 PM GMT+0

    We have to inform you, that we need to postpone our planned infrastructure maintenance window.

    The original, and communicated, start time was:

    February 26, 2026 at 22:00 GMT+0 GMT – February 27, 2026 at 02:00 GMT+0 GMT

    The new start time is now:

    March 02, 2026 at 22:00 GMT+0 GMT – March 03, 2026 at 02:00 GMT+0 GMT

Feb 2026

202602264200143 - Service degradation
  • Resolved
    Resolved
    The Service Degradation has been closed.
  • Monitoring
    Monitoring
    The Service Degradation has been resolved and all Service operations are back to normal. We will closely monitor the platform for the next hours. We'd like to apologise again for any inconvenience this Service Degradation may have cause to you.
  • Update
    Update
    We still investigate the root cause of the affected services. As soon as new information are available we update you in your ticket.
  • Identified
    Identified
    A Service Degradation on the platform was detected and is confirmed. All affected services get investigated now. We keep you updated within your ticket about any news on this. We apologize for any inconveniences.
Deployment Window for OX App Suite v8.46
  • Completed
    February 24, 2026 at 5:53 PM GMT+0
    Completed
    February 24, 2026 at 5:53 PM GMT+0

    The OX Cloud Platform could not be updated within the originally scheduled maintenance window. We will inform you shortly regarding the rescheduling of the OX App Suite v8.46 update.

  • Update
    February 24, 2026 at 4:52 PM GMT+0
    Update
    February 24, 2026 at 4:52 PM GMT+0

    Today's maintenance must be extended by 1 hour due to the extra time necessary to finish the work.

  • In progress
    February 24, 2026 at 3:00 PM GMT+0
    In progress
    February 24, 2026 at 3:00 PM GMT+0
    Maintenance is now in progress
  • Planned
    February 24, 2026 at 3:00 PM GMT+0
    Planned
    February 24, 2026 at 3:00 PM GMT+0

    This OX Cloud platform update includes the following main feature:

    - This OX App Suite release brings a range of user experience improvements across mail, calendar and task components. A list of all improvements can be found here: https://documentation.open-xchange.com/appsuite/releases/8.46/changelogs/ui.html

    - With this release, Open-Xchange adds support for Brand Indicators for Message Identification (BIMI). Activation will take place during an upcoming maintenance window. Open-Xchange will provide further details ahead of the deployment on the OX Cloud platform.

    Fixes to the OX Cloud platform in this release include:

    - https://documentation.open-xchange.com/appsuite/releases/8.46/

    Expected Impact:

    - No user impact is expected

Infrastructure Maintenance for Dovecot Pro February 05th (100%)
  • Completed
    February 05, 2026 at 10:00 PM GMT+0
    Completed
    February 05, 2026 at 10:00 PM GMT+0
    Maintenance has completed successfully
  • In progress
    February 05, 2026 at 6:00 PM GMT+0
    In progress
    February 05, 2026 at 6:00 PM GMT+0
    Maintenance is now in progress
  • Planned
    February 05, 2026 at 6:00 PM GMT+0
    Planned
    February 05, 2026 at 6:00 PM GMT+0

    Short description of planned tasks:

    - Housekeeping tasks on backend systems

    Expected Impact:

    - The main focus of this release is to improve the quality and stability of Dovecot Pro. During the period there is the possibility of brief interruptions to certain services. Please note that a complete suspension of all the services during the whole period is unlikely.

Jan 2026

Infrastructure Maintenance for Dovecot Pro January 29th (50%)
  • Completed
    January 29, 2026 at 10:00 PM GMT+0
    Completed
    January 29, 2026 at 10:00 PM GMT+0
    Maintenance has completed successfully
  • In progress
    January 29, 2026 at 6:00 PM GMT+0
    In progress
    January 29, 2026 at 6:00 PM GMT+0
    Maintenance is now in progress
  • Planned
    January 29, 2026 at 6:00 PM GMT+0
    Planned
    January 29, 2026 at 6:00 PM GMT+0

    Short description of planned tasks:

    - Housekeeping tasks on backend systems

    Expected Impact:

    - The main focus of this release is to improve the quality and stability of Dovecot Pro. During the period there is the possibility of brief interruptions to certain services. Please note that a complete suspension of all the services during the whole period is unlikely.

Deployment Window for OX App Suite v8.45
  • Completed
    January 27, 2026 at 5:00 PM GMT+0
    Completed
    January 27, 2026 at 5:00 PM GMT+0
    Maintenance has completed successfully
  • In progress
    January 27, 2026 at 3:00 PM GMT+0
    In progress
    January 27, 2026 at 3:00 PM GMT+0
    Maintenance is now in progress
  • Planned
    January 27, 2026 at 3:00 PM GMT+0
    Planned
    January 27, 2026 at 3:00 PM GMT+0

    This OX Cloud platform update includes the following main features:

    - This release introduces Email Snooze, a new way to manage your inbox by temporarily setting messages aside until you’re ready to deal with them. Snoozed emails return at the time you choose, helping you stay focused and keeping your inbox organized. The functionality will be available exclusively for all OX Cloud users with the Productivity package.

    - This OX App Suite release brings a range of user experience improvements across mail, calendar and portal components. The overall interface behaves more consistently, accessibility has been improved — including refinements to keyboard navigation and focus handling. A list of all improvements can be found here: https://documentation.open-xchange.com/appsuite/releases/8.45/changelogs/ui.html

    Fixes to the OX Cloud platform in this release include:

    - https://documentation.open-xchange.com/appsuite/releases/8.45/

    Expected Impact:

    - No user impact is expected

Infrastructure Maintenance January 26th
  • Completed
    January 27, 2026 at 2:00 AM GMT+0
    Completed
    January 27, 2026 at 2:00 AM GMT+0
    Maintenance has completed successfully
  • In progress
    January 26, 2026 at 10:00 PM GMT+0
    In progress
    January 26, 2026 at 10:00 PM GMT+0
    Maintenance is now in progress
  • Planned
    January 26, 2026 at 10:00 PM GMT+0
    Planned
    January 26, 2026 at 10:00 PM GMT+0

    Short description of planned tasks:

    - Housekeeping tasks on backend systems

    Expected Impact:

    - During the period there is the possibility of brief interruptions to certain services. Please note that a complete suspension of all the services during the whole period is unlikely.

Infrastructure Maintenance for Dovecot Pro January 22nd (10%)
  • Completed
    January 23, 2026 at 6:04 AM GMT+0
    Completed
    January 23, 2026 at 6:04 AM GMT+0
    Maintenance has completed successfully.
  • In progress
    January 22, 2026 at 6:00 PM GMT+0
    In progress
    January 22, 2026 at 6:00 PM GMT+0
    Maintenance is now in progress
  • Planned
    January 22, 2026 at 6:00 PM GMT+0
    Planned
    January 22, 2026 at 6:00 PM GMT+0

    Short description of planned tasks:

    - Housekeeping tasks on backend systems

    Expected Impact:

    - The main focus of this release is to improve the quality and stability of Dovecot Pro. During the period there is the possibility of brief interruptions to certain services. Please note that a complete suspension of all the services during the whole period is unlikely.

Jan 2026 to Mar 2026

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