cloud-pro-eu - 202602264200143 - Service degradation – Incident details

All systems operational

202602264200143 - Service degradation

Resolved
Degraded performance
Started 6 months agoLasted 1 day

Affected

IMAP

Degraded performance from 8:02 AM to 10:43 AM, Operational from 10:43 AM to 11:03 AM

POP3

Degraded performance from 8:02 AM to 10:43 AM, Operational from 10:43 AM to 11:03 AM

SMTP

Degraded performance from 8:02 AM to 10:43 AM, Operational from 10:43 AM to 11:03 AM

HTTP

Degraded performance from 8:02 AM to 10:43 AM, Operational from 10:43 AM to 11:03 AM

PROVISIONING

Degraded performance from 8:02 AM to 10:43 AM, Operational from 10:43 AM to 11:03 AM

Updates
  • Resolved
    UTC
    Resolved
    The Service Degradation has been closed.
  • Monitoring
    UTC
    Monitoring
    The Service Degradation has been resolved and all Service operations are back to normal. We will closely monitor the platform for the next hours. We'd like to apologise again for any inconvenience this Service Degradation may have cause to you.
  • Update
    UTC
    Update
    We still investigate the root cause of the affected services. As soon as new information are available we update you in your ticket.
  • Identified
    UTC
    Identified
    A Service Degradation on the platform was detected and is confirmed. All affected services get investigated now. We keep you updated within your ticket about any news on this. We apologize for any inconveniences.

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